What should you do if the power goes out? Can you open the gate manually if the automatic system is off?

Yes, electric gates can be opened manually even during a complete blackout. Every drive is equipped with an emergency release (disengagement) mechanism — a mechanical assembly that disconnects the motor from the rack or gear train, leaving the gate leaf free for manual movement.

How to release the drive

  • Find the special hatch or release keyhole on the drive housing — it comes included with the automation system.
  • Insert the key, turn it as far as it will go (usually 90–180°, depending on the model) — you will hear the distinct click of the clutch disengaging.
  • Lower or shift the release lever.

After this, the gate moves easily by hand — the cantilever design is engineered specifically for smooth travel even without the motor.

Important after power is restored

Return the release lever to its original position and lock it with the key — otherwise, the drive will not engage with the rack and will not respond to the remote control.

A few tips for safe manual opening

Move the gate leaf smoothly, without sharp jerks because the pinion is still touching the gear rack, and excessive force can bend a rack tooth if it is made of plastic/polymer.

Do not leave the drive disengaged for long: without engagement, the mechanism does not hold the leaf in the set position, and wind, slope of the area, or an accidental push can move the gate. If you need to leave the driveway open for an extended period, additionally secure the gate leaf with an external stopper, and once finished — immediately lock the hatch back with the key.

If the release key is lost or damaged, contact the manufacturer — a duplicate is matched using the drive's serial number.

Alternative — uninterruptible power supply (UPS)

If power outages occur frequently, we recommend installing a UPS or a battery backup unit for the sliding gate automatic system. It automatically picks up the load in a second and allows you to open the gate with the remote control even during a blackout — without the need to manually release it every time.

The manual release function is provided by the manufacturer specifically for such situations and is a completely standard operating mode — when used correctly, it causes no harm to the drive mechanism.